Privacy Policy
SpinDog respects your privacy. This policy explains what personal data we collect, how we use it, and the rights you have under the UK GDPR and the Data Protection Act 2018.
Data we collect
We collect identity data (name, date of birth), contact data (email, postal address), financial data (payment method, deposit/withdrawal history), technical data (IP, device, browser), usage data (pages visited, games played), and marketing preferences.
How we use your data
- To operate your account and process gameplay and payments.
- To comply with AML, KYC and UK gambling licensing obligations.
- To protect you with responsible gambling tools and exclusions.
- To send service emails and (with consent) marketing.
- To improve the site through analytics and fraud monitoring.
Lawful bases
We process data on the lawful bases of contract (your account), legal obligation (AML/KYC), legitimate interests (fraud prevention, site security) and consent (marketing, optional cookies).
Your rights
You have the right to access, rectify, erase, restrict or port your data, and to object to processing. You can withdraw marketing consent at any time. To exercise any right, email privacy@spindog.example. You may also lodge a complaint with the UK Information Commissioner's Office (ICO).
Retention
Identity, financial and gameplay records are retained for the period required by UK gambling and AML law (currently 5 years after account closure). Marketing data is deleted on opt-out.
Cookies
See our Cookie Policy for how we use cookies and similar technologies.
Contact
Data protection queries: privacy@spindog.example. For responsible gambling support, contact GamCare on 0808 8020 133 or visit BeGambleAware.